Illustration of a campus of buildings whose information is stored securely in the Cloud.

Employees Come and Go But Facility Knowledge Should Stay Put

When long-time employees retire or leave for a different job, the impact on facility management can be great. Many senior staff members rely on years of accumulated institutional knowledge to do their job well. Critical information such as the location of a certain set of drawings in the archive room, renovations, or the location of emergency shut-off valves may live in the head of an employee but is not available to the rest of the team. When these employees leave the company, years of legacy knowledge is lost.

One way to prevent this loss of facility knowledge is by using AerieHub, a web-based, digital library for accessing, viewing, and sharing documents and drawings. Here are a few benefits of using AerieHub:

1. Critical info is available to the entire team. With AerieHub, critical facility documents are stored securely in the cloud and are accessible 24/7 from any smart device. Important information such as shut-off valve locations and emergency plans remain available to everyone, even when senior employees retire. 

2. Technology attracts top talent. For up-and-coming facility managers, technology is not optional, it is a must-have. Attract and retain qualified facility managers by setting them up to succeed with robust facility management software.

3. Ease the transition time between the old guard and the new.  When team members all have easy access to the same up-to-date information, training time for new employees and managers is minimized. No more scrambling to locate the information that you need.

4. Prevent a minor incident from turning into a major disaster. When employees leave the company and take their institutional knowledge with them, a minor incident can quickly evolve into a disaster. Imagine having a water leak and only the former employee or an employee on vacation knows the location of the shut-off valve. AerieHub allows this type of critical information to remain reliably within a moment’s reach.

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